How do I get academic support? | London Institute of Business and Technology Help Center

At the London Institute of Business and Technology, we are committed to providing comprehensive support to enhance your learning experience and academic success. Our academic support services are designed to be accessible and responsive, ensuring you have the assistance you need whenever you need it.

STEP-BY-STEP GUIDE TO REQUESTING TUTOR SUPPORT THROUGH OUR LEARNING MANAGEMENT SYSTEM (LMS):

Log In to the LMS: Begin by logging into your account on the Learning Management System. This platform is the hub for all your academic needs.
Navigate to Support: In the dropdown menu located at the top right corner of the LMS interface, select "Request Tutor Support." This option is designed to connect you directly with our academic support team.
Submit Your Request: Once you select the support option, fill out the brief form to describe the kind of help you need. Be specific about your academic challenges so we can match you with the most suitable tutor.

PERSONALISED SUPPORT CHANNELS: Understanding that each student has unique needs, we offer a variety of channels through which you can receive personalised academic assistance:

One-to-One Video Calls: Schedule a video call with a tutor for a face-to-face discussion and in-depth exploration of academic content.
WhatsApp and Slack: For quick queries or ongoing conversations, you can opt for text-based support through popular messaging apps like WhatsApp and Slack.
Phone Calls: If you prefer verbal communication, our tutors are available for direct phone calls to help clarify your doubts.
Email: For detailed inquiries or when you need to share documents, email is an effective way to get comprehensive feedback from our academic team.

DIRECT EMAIL SUPPORT: For additional support or specific requests, you can also email academic-support@libt.co.uk directly. This service is especially useful for complex issues requiring more detailed discussion or needing assistance outside of the LMS.

COMMITMENT TO ACADEMIC EXCELLENCE: Our dedicated team of lecturers and tutors is committed to your academic journey. With expertise across various disciplines, they are equipped to provide you with guidance, mentorship, and the resources necessary to excel in your studies at LIBT.

CONTINUOUS IMPROVEMENT: We continuously seek feedback to improve our academic support services. After each interaction, you will have the opportunity to provide feedback on your experience, helping us to enhance our support and better meet your academic needs.